Privacy Policy

Zervees is a product studio based in Kathmandu, Nepal. This Privacy Policy explains how we handle information when you visit zervees.com, contact us, or engage us for a project.

By using our website or services, you agree to the practices described here.

Information you give us: your name, email, phone or WhatsApp number, company, and any project details you share through our contact form, by email, or over WhatsApp.

Information collected automatically: basic technical and usage data such as your device, browser, pages viewed, and approximate location, gathered through cookies and analytics tools when you browse the site.

We use your information to respond to enquiries, scope and deliver projects, send updates related to work you've requested, improve our website and services, and meet legal or accounting obligations.

We do not sell your personal information, and we do not use it for unrelated advertising.

We use Google Analytics to understand how visitors use the site and Microsoft Clarity for aggregated session replays and heatmaps. These tools may set cookies and collect usage data in a pseudonymised form.

You can block or delete cookies in your browser settings. Disabling them won't break the site, but some features may behave differently.

We share information only with service providers that help us operate — such as hosting, analytics, and communication platforms — and only as needed for them to perform their service.

We may also disclose information where required by law or to protect our rights.

We keep personal information only as long as needed for the purposes above — typically for the duration of a project and a reasonable period afterwards for records — then delete or anonymise it.

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. We'll respond within a reasonable time.

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

We may update this policy as our services or the law change. The latest version always lives on this page with a revised “last updated” date.

Questions about your privacy or this policy? Email us at hello@zervees.com or message us on WhatsApp.